What we collect
We collect information when you request an estimate, contact us, or use parts of the Site that ask for your details. We collect what we need to identify you and to process your request for information or service.
We may also set and read cookies on your device. A cookie is a small piece of data stored by your browser that helps us remember your visit and tailor content. You can turn cookies off in your browser, but some features of the Site may not work.
How we use it
We use the information to respond to your request, schedule and complete your project, tell you about promotions, products and services we offer, improve our service, and send notices about the Site and our work. Access is limited to the people in our organization who need it to serve you.
- Shared with our affiliated companies.
- Shared with service providers we use, such as website hosting, scheduling, payment processing and other vendors that help us serve you.
- Shared with government agencies or law enforcement when required by a subpoena, court order or legal process, or to protect our legal rights.
- Shared as permitted by law to investigate or prevent illegal activity, fraud, threats to anyone's safety, or violations of our terms.
- Shared with your consent, or when sharing is needed to provide a product or service you asked for.
Site usage data
We may use your IP address and the pages you visit to understand our visitors as a group, improve the Site's design and functionality, and share aggregated traffic or usage statistics for marketing. Those statistics never identify you personally.
Text messages (SMS)
Red Eagle Flooring, Inc. is a flooring and tile installation company in Wesley Chapel, FL. We send text messages to customers who contacted us by phone, website form or in person and agreed to receive texts. Messages include replies to estimate requests, appointment confirmations and reminders, project scheduling updates, and invoice or payment reminders for flooring, tile and bathroom projects.
We do not sell or share phone numbers. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We use the information you provide to send and respond to your mobile messages, which includes sharing it with platform providers, phone companies and other vendors who help us deliver messages. Text messaging opt-in data and consent are not shared with any third parties.
We may disclose information to satisfy legal, regulatory or governmental requests, avoid liability, or protect our rights or property. Reply STOP at any time to opt out. This section applies to our text message service and does not change the rest of this policy.
Promotions and your choices
When you share information through the Site, we may occasionally tell you about promotions and services we offer. If you would rather not hear from us this way, tell us and we will remove you from our list promptly. To review or update your information or contact preferences, call, text or email us using the details on this page.
Security
We use standard protections to keep your online session secure. No system is perfect, so we cannot guarantee that information will never be lost, misused, altered or accessed without authorization. Email we send you is not encrypted.
Children
The Site is not aimed at children and offers no products or services for use by children. We do not knowingly collect information from anyone under 13. If you are under 13, use the Site only with a parent or guardian and do not submit personal information.
Links to other sites
The Site may link to other websites with privacy practices different from ours. We are not responsible for information collected on those sites, and we encourage you to read their policies.
Changes to this policy
As we add features or laws change, this policy may be updated. Changes are posted here. Everything submitted through the Site is subject to the current version. Last updated November 2026.
Questions
Questions or complaints about the Site, this policy or the information we hold: call or text (337) 333-2453 or email admin@redeagleflooring.com.
